Responsible Gaming
Gaming Should Be Entertainment
At Jack and Jill Restaurant, we believe that gaming should only ever be for entertainment purposes. Pokies and online gaming are games of chance with no guaranteed way to win money. Never gamble with money you cannot afford to lose, and never view gaming as a way to earn income or solve financial problems.
Age Verification
You must be at least 18 years of age to participate in gaming activities in Australia. We take age verification seriously and comply with all Australian gambling laws. If you are under 18, please do not use our gaming services.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem:
- Spending more time or money on gaming than intended
- Chasing losses by gambling more to try to recover money lost
- Hiding or lying about your gambling activities
- Neglecting family, work, or personal responsibilities due to gaming
- Feeling anxious or irritable when not gaming
- Using gaming to escape problems or manage stress
- Borrowing money or going into debt to fund gaming
- Unsuccessful attempts to cut back or control gaming
- Experiencing relationship conflicts due to gambling
- Financial difficulties you cannot explain
Self-Help Tools & Responsible Gaming Features
Many gaming platforms and venues offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe
- Loss Limits: Set a maximum amount you are willing to lose
- Reality Checks: Receive regular reminders about how long and how much you have been gaming
- Session Time Limits: Set automatic timeouts during gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming venues and online platforms
- Cooling-Off Period: Take a break from gaming for a set duration
Speak with staff at your gaming venue or contact your online provider about implementing these tools.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, confidential help is available:
Australia
- Gambling Help Online โ Free, confidential counselling and support
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (24/7, free call) - Gamblers Anonymous Australia โ Self-help support groups
Website: www.gamblersanonymous.org.au - Beyond Blue โ Mental health support (can address gambling-related stress)
Phone: 1300 224 636
International Resources
- United Kingdom โ GamCare
Website: www.gamcare.org.uk - United Kingdom โ GamStop
Website: www.gamstop.co.uk - Canada โ Responsible Gambling Council
Website: www.responsiblegambling.org - United States โ National Council on Problem Gambling
Website: www.ncpgambling.org
Need Help?
If you are experiencing problems with gambling, please reach out for support today. Help is confidential, non-judgmental, and available 24/7. There is no shame in seeking assistance.
Contact Gambling Help Online: 1800 858 858
Remember: You are not alone, and recovery is possible.